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How To Redeem Your Gift Ticket

2023-11-09T13:40:00+00:00

Florence Nightingale Museum Gift Ticket Florence Nightingale Museum is a registered charity, dedicated to celebrating Florence Nightingale’s contribution as a healthcare worker, statistician, social reformer, and iconic influencer. All ticket sales, shop purchases and donations support our conservation and education work. Thank you for supporting the Museum and we look forward to welcoming you on your visit. Redeeming Gift Tickets Gift Tickets are redeemed for entry to the Florence Nightingale Museum at St Thomas’ Hospital, 2 Lambeth Palace Road, London, SE1 7EW. Gift Tickets are redeemed for entry in person at the Museum. Gift Tickets cannot be redeemed online – you do not need to pre-book your visit, just bring your Gift Ticket with you on the day of your visit. Gift Tickets must be used by the expiry date shown. Gift Tickets are redeemed and retained by staff at the point of admission to the Museum. Gift Ticket Terms & Conditions Gift Tickets are valid for 13 months from the date of purchase. The expiry date will be shown on the Gift Ticket in the ‘VALID UNTIL’ box – the Gift Ticket must be redeemed for Museum entry before this date. Each ticket can only be redeemed once, and staff will retain Gift Tickets on admission. Gift Tickets act as a form of payment, so failure to bring the gift ticket with you may result in your being charged. Gift Tickets can only be redeemed against the ticket type purchased, which is shown on the Gift Ticket in the ‘ADMITS’ box. Gift Tickets have no monetary value and cannot be used in conjunction with any other offers, discounts, or promotions. Gift Tickets are not redeemable against the Florence Nightingale Museum Gift Shop or Florence Nightingale Museum Ticketed Events. Florence Nightingale Museum can refuse to accept tickets which it deems to have been tampered with, duplicated, excessively damaged or which otherwise are suspected to be fraudulent. Please check the website for the latest information and admission times: www.florence-nightingale.co.uk 020 7188 4400 info@florence-nightingale.co.uk

How To Redeem Your Gift Ticket2023-11-09T13:40:00+00:00

Online Ticket Sales Privacy Policy

2022-06-28T13:29:43+00:00

Online Sales Privacy Policy Privacy & Cookies Policy This privacy policy sets out how The Florence Nightingale Museum uses and protects any information that you give The Florence Nightingale Museum when you use this website and https://florence-nightingale-museum.merlintickets.co.uk/. The Florence Nightingale Museum is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Florence Nightingale Museum may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28 June 2022. What we collect We may collect the following information: – contact information including email address – demographic information such as postcode – other information relevant to customer surveys and/or offers – We will also collect and hold information about any contact you have with us as a visitor, customer or supporter of the Florence Nightingale Museum, and may consist of details of: ticket purchase and event registration / attendance; online retail purchases; contact preferences; gift information, including Direct Debit bank details where applicable; Gift Aid status; details of correspondence sent to you, or received from you; donor status and associated information; where relevant, employment information, professional activities and selected media coverage. We do not store any credit or debit card details. What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: – Internal record keeping. – To fulfil requests – such as ticket or product orders, or to contact you regarding such requests or services. – We may use the information to improve our products and services. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: – whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

Online Ticket Sales Privacy Policy2022-06-28T13:29:43+00:00

Online Ticket Sales Terms and Conditions

2022-06-15T11:13:49+00:00

Online Sales Terms and Conditions Thank you for visiting the Florence Nightingale Museum online shop. These terms and conditions apply to the sale and purchase of tickets via our account on https://florence-nightingale-museum.merlintickets.co.uk/. Please read these terms and conditions carefully before ordering any tickets. You should understand that by placing an order for any of our tickets you agree to be bound by these terms and conditions. About Us https://florence-nightingale-museum.merlintickets.co.uk/ is the trading account operated by the Florence Nightingale Museum Trust on the museum’s website. Charity Number: 299576 VAT Number: 494 553 119. Our registered office is at: 2 Lambeth Palace Road, London SE1 7EW All profits made by the Florence Nightingale Museum are returned to help support its work and keep Nightingale’s legacy alive. References in these terms and conditions to "we" or "us" means Florence Nightingale Museum. Contract formation All orders for tickets must be made online via our website https://florence-nightingale-museum.merlintickets.co.uk/. Your order is an offer to us to purchase the goods subject to these terms and conditions and is subject to acceptance by us. Your order is only accepted by us and a contract formed between you and us for the purchase of goods (a “Contract”) when we issue an e-mail confirming dispatch of the goods (the ”Confirmation”). Availability All goods offered on this website are subject to availability. Specifications on the website for goods are meant as general descriptions and are not intended to be binding. Opening hours may change at short notice due to circumstances beyond our control. In these instances, we will make every effort to communicate any changes in advance by notification on our website at postalmuseum.org or via email. Pricing & Payment The prices payable for the goods are the prices set out on our website at the /me that you place an order (the “Price”). The Price is quoted in £ (pounds sterling) and is inclusive of VAT. We endeavour to ensure that all prices on our website are accurate. If, however, there is a pricing error we will inform you by e-mail and: (a) where the correct price is lower, refund the difference; where the correct price is higher, you will have the option of: cancelling the order and we will offer you a refund; or confirming the order at the correct price. We have no obligation to supply goods to you at the incorrect price. We reserve the right at any /me to vary the Price to reflect any increase in costs to us which is attributable to factors beyond our control; including, but not limited to, any variation in the cost of materials, transport, labour or other production costs, duties or taxes. We shall notify you of any such price increase prior to delivery and you may then cancel the order (or part thereof) relating to such goods at any time prior to delivery without incurring any charges in respect of such cancellation. The Price together with the applicable delivery charge will be payable by you at

Online Ticket Sales Terms and Conditions2022-06-15T11:13:49+00:00

Online Sales Terms and Conditions

2022-04-05T10:15:29+00:00

Online Sales Terms and Conditions Thank you for visiting the Florence Nightingale Museum online shop. These terms and conditions apply to the sale and purchase of goods via our account on https://florence-nightingale-museum.merlintickets.co.uk/. Please read these terms and conditions carefully before ordering any goods. You should understand that by placing an order for any of our goods you agree to be bound by these terms and conditions. About Us https://florence-nightingale-museum.merlintickets.co.uk/ is the trading account operated by the Florence Nightingale Museum Trust on the museum’s website. Charity Number: 299576 VAT Number: 494 553 119. Our registered office is at: 2 Lambeth Palace Road, London SE1 7EW All profits made by the Florence Nightingale Museum are returned to help support its work and keep Nightingale’s legacy alive. References in these terms and conditions to "we" or "us" means Florence Nightingale Museum. Contract formation All orders for goods must be made online via our website https://florence-nightingale-museum.merlintickets.co.uk/. Your order is an offer to us to purchase the goods subject to these terms and conditions and is subject to acceptance by us. Your order is only accepted by us and a contract formed between you and us for the purchase of goods (a “Contract”) when we issue an e-mail confirming dispatch of the goods (the ”Confirmation”). Availability All goods offered on this website are subject to availability. If we are out of stock, we will inform you by e-mail to the email address you have provided to us and offer you a new delivery date or a full refund within thirty (30) days. If for any reason beyond our reasonable control we are unable to supply the goods or any of them to you we will notify you at the earliest opportunity by email to the e-mail address you have provided to us. Specifications on the website for goods are meant as general descriptions and are not intended to be binding. Pricing & Payment The prices payable for the goods are the prices set out on our website at the /me that you place an order (the “Price”). The Price is quoted in £ (pounds sterling) and is inclusive of VAT but does not include our charges for delivery of the goods which will be charged at the rates applicable at the rate you place your order. We endeavour to ensure that all prices on our website are accurate. If, however, there is a pricing error we will inform you by e-mail and: (a) where the correct price is lower, refund the difference; where the correct price is higher, you will have the option of: cancelling the order and we will offer you a refund; or confirming the order at the correct price. We have no obligation to supply goods to you at the incorrect price. We reserve the right at any /me to vary the Price to reflect any increase in costs to us which is attributable to factors beyond our control; including, but not limited to, any variation in the cost of

Online Sales Terms and Conditions2022-04-05T10:15:29+00:00

Template Exhibit – Florence the Woman

2020-03-05T07:12:15+00:00

Exhibit from 'Florence the Woman' Exhibit Title Exhibit text. Lorem ipsum dolor sit amet, consectetur adipisici elit, sed eiusmod tempor incidunt ut labore et dolore magna aliqua. Cum ceteris in veneratione tui montes, nascetur mus. Inmensae subtilitatis, obscuris et malesuada fames. Quid securi etiam tamquam eu fugiat nulla pariatur. Praeterea iter est quasdam res quas ex communi. Quisque placerat facilisis egestas cillum dolore. Unam incolunt Belgae, aliam Aquitani, tertiam. Tityre, tu patulae recubans sub tegmine fagi dolor. Curabitur blandit tempus ardua ridiculus sed magna. A button if required

Template Exhibit – Florence the Woman2020-03-05T07:12:15+00:00

Template 200 Exhibitsb

2020-03-05T07:12:20+00:00

Exhibit from 'In The Footsteps of Nightingale' Exhibit Title Exhibit text. Lorem ipsum dolor sit amet, consectetur adipisici elit, sed eiusmod tempor incidunt ut labore et dolore magna aliqua. Cum ceteris in veneratione tui montes, nascetur mus. Inmensae subtilitatis, obscuris et malesuada fames. Quid securi etiam tamquam eu fugiat nulla pariatur. Praeterea iter est quasdam res quas ex communi. Quisque placerat facilisis egestas cillum dolore. Unam incolunt Belgae, aliam Aquitani, tertiam. Tityre, tu patulae recubans sub tegmine fagi dolor. Curabitur blandit tempus ardua ridiculus sed magna. A button if required

Template 200 Exhibitsb2020-03-05T07:12:20+00:00

200chosen_website

2020-02-10T17:17:19+00:00

TITLE FOR CHOSEN 200th EXHIBIT ON SHOW (this is the live website version) Exhibit Title Exhibit text. Lorem ipsum dolor sit amet, consectetur adipisici elit, sed eiusmod tempor incidunt ut labore et dolore magna aliqua. Cum ceteris in veneratione tui montes, nascetur mus. Inmensae subtilitatis, obscuris et malesuada fames. Quid securi etiam tamquam eu fugiat nulla pariatur. Praeterea iter est quasdam res quas ex communi. Quisque placerat facilisis egestas cillum dolore. Unam incolunt Belgae, aliam Aquitani, tertiam. Tityre, tu patulae recubans sub tegmine fagi dolor. Curabitur blandit tempus ardua ridiculus sed magna. A button if required

200chosen_website2020-02-10T17:17:19+00:00

exhibit200

2020-01-14T16:23:41+00:00

THIS WOULD BE THE PAGE THAT COULD BE DISPLAYED ON SCREEN IN THE MUSEUM (WHICH IS WHY THERE IS NO HEADER OR FOOTER). THE VERSION THAT WOULD BE ON THE WEBSITE FOR PEOPLE NOT AT THE MUSEUM TO FILL OUT WOULD HAVE THE PAGE HEADER AND FOOTER Tell us about what you think should be our 200th Exhibit and why SOME BLURB FOR HERE MAYBE PLEASE? Lorem ipsum dolor sit amet, consectetur adipisici elit, sed eiusmod tempor incidunt ut labore et dolore magna aliqua. Morbi odio eros, volutpat ut pharetra vitae, lobortis sed nibh. Sed haec quis possit intrepidus aestimare tellus. Excepteur sint obcaecat cupiditat non proident culpa. Quam temere in vitiis, legem sancimus haerentia.

exhibit2002020-01-14T16:23:41+00:00

2020events

2020-01-14T13:24:50+00:00

Tell us about your 2020 event SOME BLURB FOR HERE MAYBE PLEASE? Lorem ipsum dolor sit amet, consectetur adipisici elit, sed eiusmod tempor incidunt ut labore et dolore magna aliqua. Morbi odio eros, volutpat ut pharetra vitae, lobortis sed nibh. Sed haec quis possit intrepidus aestimare tellus. Excepteur sint obcaecat cupiditat non proident culpa. Quam temere in vitiis, legem sancimus haerentia. MAYBE WE REMOVE ALL OF THIS COLUMN? If you would prefer to speak to someone please call Call 020 7188 4400 Address Florence Nightingale Museum St Thomas’ Hospital 2 Lambeth Palace Road London SE1 7EW View Google Maps

2020events2020-01-14T13:24:50+00:00

Terms & Conditions

2022-07-21T14:52:19+00:00

Terms & Conditions Payment As we navigate new ways of working with COVID-19, teachers must ensure that in-school bookings are authorised by the school and relevant senior staff before making their booking. The Florence Nightingale Museum cannot be held liable for covering the costs of a session in instances where schools book and then wish to cancel because relevant permissions with head teachers or parents are unable to be secured. Once a booking has been confirmed, an invoice will be processed and sent to the person named on the booking form. We ask that payment is made at least two weeks in advance of your booking. If you book less than two weeks before the date of the session, please contact us to make payments arrangements. Cancellation and Changes Cancellation Policy: Schools groups are able to cancel and receive a refund up to 30 days prior to the session. Schools wishing to cancel less than 30 days prior to the session will be charged the full amount of the visit. If you need to cancel/change the date of your booking due to bad weather, transport problems, or any other circumstances outside of our control, the cancellation charge still applies. All cancellations/changes must be made in writing to laura@florence-nightingale.co.uk.  On very rare occasions, we may need to cancel activities due to unforeseen circumstances. If this happens we will contact schools as soon as we can, and offer alternatives where possible. If schools have already paid and cannot take up our suggested alternatives, we will give a full refund. Behaviour Respecting the space in which you are visiting is vital for the preservation and longevity of our collection, for ensuring the comfort and enjoyment of all visitors here and for ensuring your own safety. We ask teachers to remind their pupils of the following before their visit: Please follow any instructions provided by Museum staff Please treat the Museum’s spaces and collections with care and respect Please walk, don’t run Please respect others enjoying their visit Please dispose of litter in the bins provided Please stay with your group at all times In making your booking with the Florence Nightingale Museum, you agree that your group will abide by this code. Please ensure all accompanying adults are aware of the code and that children are well supervised throughout their visit. If the behaviour of anyone in a school group adversely affects the safety or enjoyment of other students, visitors or staff, we may need to stop the activity and/or require the school group to leave. We will not provide a refund in these circumstances. Adult Supervision We require a supervision level of 1:5 for primary schools. The session cost includes entry for up 6 accompanying adults, excluding any 1:1 SEN support. Please let us know, via your booking form, how many adults will be in attendance on the day. Accompanying adults are responsible for supervising

Terms & Conditions2022-07-21T14:52:19+00:00

Privacy

2022-03-10T12:29:58+00:00

Privacy & Cookies Policy This privacy policy sets out how The Florence Nightingale Museum uses and protects any information that you give The Florence Nightingale Museum when you use this website. The Florence Nightingale Museum is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Florence Nightingale Museum may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 27 October 2019. What we collect We may collect the following information: - name and job title - contact information including email address - demographic information such as postcode, preferences and interests - other information relevant to customer surveys and/or offers What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: - Internal record keeping. - We may use the information to improve our products and services. - We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. - From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose

Privacy2022-03-10T12:29:58+00:00

Contact us

2022-06-09T16:05:31+00:00

Contact us If you have any feedback or a question, we would really like to hear from you. Please complete all the fields on the form and we will get back to you. For research enquiries, please read through our research information first, as our most frequent questions are covered there. If you would prefer to speak to someone please call Call 020 7188 4400 Address Florence Nightingale Museum St Thomas’ Hospital 2 Lambeth Palace Road London SE1 7EW View Google Maps

Contact us2022-06-09T16:05:31+00:00

suggest200online

2020-04-02T11:42:45+00:00

Suggest the 200th Exhibit Our objects, people and places were suggested by partners from the nursing, scientific and heritage sectors as well as members of the public, our staff and volunteers. We would however like you to nominate a 200th element. Please complete the simple form to tell us what aspect of Nightingale’s achievements or legacy you would like to share. 2020 marks the bicentenary of Florence Nightingale’s birth with celebrations taking place across the globe. Our Museum is proud to be at the centre of these celebrations. Nightingale is respected worldwide for her pioneering role in developing the nursing profession, her statistical work, and her evidence-based approach to healthcare. In honour of her bicentenary the World Health Organisation have named 2020 the Year of the Nurse and Midwife. In our special exhibition, you will find out about objects, people and places which tell interesting stories about Florence’s life and legacy. You’ll discover artefacts from her life, people she both inspired and challenged, and places she helped to shape. There's many more insights too! Please click on the different sections of her famous coxcomb diagram to explore various aspects of her life and legacy. We hope you enjoy exploring! 200 Exhibits on show at the 2020 Exhibition

suggest200online2020-04-02T11:42:45+00:00

Title

T: +44 (0)20 7188 4400
E: info@florence-nightingale.co.uk

Contact us

Opening times

  • Tuesday – Sunday
  • 10am – 5pm
  • (Last Entry 4:30pm)

Where to find us

Florence Nightingale Museum
St Thomas’ Hospital,
Lambeth Palace Road,
London, SE1 7EP

We are located at parking level in the grounds of St Thomas’ Hospital, a short walk from the Houses of Parliament and the London Eye.

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