Payment and Cancellation
As we navigate new ways of working with COVID-19, teachers must ensure that in-school bookings are authorised by the school and relevant senior staff before making their booking. The Florence Nightingale Museum cannot be held liable for covering the costs of a session in instances where schools book and then wish to cancel because relevant permissions with head teachers or parents are unable to be secured.
We ask that payment is made at least two weeks in advance of your session.
- Schools groups are able to cancel and receive a refund up to 14 working days prior to the session.
- Schools wishing to cancel less than 14 working days prior to the session will be charged the full amount of the visit.
Changes to Your Booking Policy:
- Schools are able to change the date of their visit and re-book free of charge up to 7 working days prior to the session.
- Schools wishing to make changes to the ‘Meet Mary Seacole’ workshop can make changes up to 48 hours before the session without financial penalty. If changes are made within less than this time, a fee will apply as the Museum works with an external drama company who supplies the actor. The school will be charged the value of the actor’s fee and admin charges which equates to £250.
If you book less than two weeks before the date of the session, please contact us to make payments arrangements.
On very rare occasions, we may need to cancel activities due to unforeseen circumstances. If this happens we will contact schools as soon as we can, and offer alternatives where possible. If schools have already paid and cannot take up our suggested alternatives, we will give a full refund.
The cost is based on the location of the school. Please note extra costs may apply depending on the distance of your school to the Museum. We will inform you of any additional costs at the point of enquiry.
Schools can enjoy ‘20% off for 2020’ for sessions booked and held at your school between September and December 2020.
Flo on the Road
Each session last for around 1hr 15mins . The session times are 10.30 -11.45 and 13.00 -14.15.
We can be flexible in these timings, but any changes need to be arranged with the museum at the time of booking.
Meet Mary Seacole
Each session lasts for around 40 mins. The session times are 10.30 -11.15, 11.30 – 12.15, 12.30 – 13.10.