Shopping at the Florence Nightingale Museum online is simple and secure. Our credit card facility is powered by the UK’s market leader in e-commerce, Worldpay. We accept all major credit cards. You can find all things Florence Nightingale here, from high quality gifts to materials for use in the classroom.

The Online Shop
The Florence Nightingale Museum
2 Lambeth Palace Road
London SE1 7EW
United Kingdom

Telephone: 020 7620 0374
(If dialing from outside the UK call +44 20 7620 0374)

Fax: 020 7928 1760
(If dialing from outside the UK call +44 20 7928 1760)

E-Mail:   info@florence-nightingale.co.uk


To buy an item from the online shop:

1. Before you start please do read our policies on the home page to make sure that you are happy with the terms and conditions. If we do not cover your particular requirements please do contact us, see details below.

2. Find your item: either browse the categories on the left hand side of the shop home page, use the search facility below the category list, or select one of the best sellers.

3. Select items to order by clicking “Add to cart” and the quantity you require.

4. On the “shopping cart” page, when you have selected your item(s) to a value of £10 or more, click on “Checkout now”.

5. Completing your personal details at the Checkout. If it’s your first visit, skip the first section on “Previous customers: login”

6. In the Checkout please complete all of the boxes for your billing address and delivery address (if different).

7. Please select a password – this allows you to log in next time without having to enter your address again. If you forget your password next time you order you will need to complete the address section again.

8. You are then asked to confirm your details, if there is something wrong then use your browser to go back, make the change, and proceed as before.

9. Click on “Worldpay” to make your credit card payment. You will then cross to a secure site and will be asked to select your credit card, enter the details in all fields marked with an asterisk and at the end click on the tick mark below to confirm you wish to place the order. This is the final part of the payment process. Well done!

10. After completion you will receive an email from the Florence Nightingale Museum confirming your order.

11. If you experience any problems please contact the Museum, see our details below.

12. We hope that shopping with us is an easy process and that you find what you want – if not please let us know, we welcome suggestions.